01 Bothell, WA · Viking only
Viking ranges and built-ins, put right the first visit.
We are an independent repair shop working one manufacturer across Bothell — pro-style ranges, wall ovens, built-in refrigeration and panel-ready dishwashers. Measured diagnostics, a written number before anything comes apart, and no interest in selling you a part you do not need.
- Technicians 8:00 am – 8:00 pm, seven days, line answered 24/7
- $89 service call, credited in full to the repair
- One brand — Viking, nothing else
02 What we fix
Four appliances, one manufacturer, no guessing.
Everything below is a Viking job we run most weeks in Bothell. If your symptom is on one of these lists, we have almost certainly seen it on your model.
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01
Range Repair
Sealed burners, spark modules and simmer control on Viking pro-style gas and dual-fuel ranges.
Calls we take for it
- One burner clicks forever but never lights
- Simmer setting flares up and scorches sauces
- Yellow, lazy flame instead of a tight blue cone
- Griddle plate heats on one side only
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02
Refrigerator Repair
Cooling loss, defrost faults and door-seal problems on built-in Viking refrigeration.
Calls we take for it
- Fresh food side sitting near 50°F while the freezer stays hard
- Compressor runs nonstop and the cabinet still drifts warm
- Water collecting under the crisper drawers every few days
- Freezer door pops back open unless you push it twice
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03
Oven Repair
Bake and broil element, igniter, thermostat and convection repairs on Viking wall and range ovens.
Calls we take for it
- Oven takes 40 minutes to reach 350°F
- Runs 40–60 degrees under the set temperature
- Convection fan rattles or stops mid-bake
- Door glass fogs and the seal feels loose at the corners
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04
Dishwasher Repair
Drain, wash-arm, heater and leak diagnosis on Viking panel-ready dishwashers.
Calls we take for it
- Standing water in the sump after every cycle
- Dishes come out gritty on the top rack only
- Water seeping from the bottom of the door onto the floor
- Cycle stops partway through and the lights blink
03 How a call runs
Three stops between your phone call and a working appliance.
No mystery middle step. You know the fee before we drive out and the repair price before anything is unbolted.
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1
Tell us the model and the symptom
The plate is behind the kick panel on a range, on the left door frame inside a refrigerator. With that and a plain description of what the appliance is doing, we can usually name the likely part before anyone drives out.
Five minutes on the phone
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2
Diagnostic in your kitchen
Gas pressure at the manifold, element resistance, thermistor readings, drain and pump behaviour under load. We measure rather than swap parts to see what happens.
$89 service call, credited to the repair
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3
A number before anything opens up
Parts and labour written out, model-specific components quoted by part number. If the sensible answer is to leave it alone or replace the unit, we say so and you have only paid for the diagnostic.
You approve, then we start
Not sure which of the three you need yet? Call (206) 472-1140 and describe it — the first stop is free.
04 Why us
A small independent shop that does one brand properly.
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Viking only
One brand, so the failure patterns are familiar. We are not learning your range on your time.
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Bothell-based route
Downtown, Canyon Park, North Creek and Queensborough sit inside our daily run, not a regional dispatch board.
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Priced before we start
An $89 service call, then a firm number. No approval, no work — and nothing gets opened up first.
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Model-specific parts
Igniters, thermistors and control boards ordered to your serial, never a universal substitute.
Independent service company — not affiliated with or authorised by Viking Range, LLC. We service Viking appliances; the name is theirs.
05 Field Notes
Diagnose it yourself first, if you can.
Written from actual Bothell service calls. If one of these saves you a visit, that is a good outcome for both of us.
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Viking Oven Runs Cold: Why 350°F Is Really 305°F
A Viking oven that bakes forty to sixty degrees under its setpoint has three likely causes, and only one of them is expensive. How to measure the drift properly and read what the pattern is telling you before booking a repair.
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Viking Range Burner Clicks But Will Not Light
A Viking surface burner that sparks endlessly without catching is usually a seating or contamination problem, not a dead spark module. How to tell the two apart in ten minutes before you pay anyone in Bothell.
06 Bothell Areas
The route we already drive.
These four are on the daily run, which is why they get the earliest windows. Anywhere else in Bothell is a phone call away.
- Downtown Bothell 98011 Main Street and the Bothell Landing blocks — remodelled older homes and new townhomes with pro-style ranges.
- Canyon Park 98021 Hillside cul-de-sacs east of I-405 where full Viking suites went in with the late-nineties builds.
- North Creek 98021 Newer construction along the North Creek valley, mostly dual-fuel ranges and panel-ready dishwashers.
- Queensborough 98011 Quiet streets above the Sammamish River trail with large kitchens and built-in refrigeration.
07 Questions
The eight things people ask before they book.
Straight answers. If yours is not here, ask on the phone — we would rather talk you out of an unnecessary visit than take the fee.
How soon can someone get to a Bothell address?
Calls booked before 11am usually get a slot the same day, and almost always the next. Downtown Bothell, Canyon Park, North Creek and Queensborough are on our standing route, so those addresses tend to get the earliest windows.
What does the service call cost, and is it credited?
The service call is $89 flat. It covers the visit and the full assessment, and it comes off the total in full if you approve the repair. You get the repair price before anything is disassembled.
When can I reach you, and when do you actually come out?
Two different things. Technicians work 8:00 am – 8:00 pm, seven days, so visits are booked inside that window. The phone line itself is answered 24/7, and the booking page takes a request at any hour.
My burner clicks but will not light. Is that the igniter?
Often it is not. A clicking spark module with no flame usually means the burner cap is misaligned or the port is blocked with boil-over, or that the spark electrode is wet after a spill. Dry it out, seat the cap square, and only then start suspecting the module.
Do you work on dual-fuel ranges as well as all-gas?
Yes. Dual-fuel ranges bring both worlds — gas surface diagnostics plus electric bake, broil and convection in the oven cavity. Both are on the same service call.
Do you carry parts on the van?
We stock the common failures: spark modules, oven igniters, bake elements, thermistors, door gaskets, drain pumps and wash-arm bearings for widespread Viking model families. Anything serial-specific is ordered and fitted on a second short visit.
Is a 40-degree temperature swing in the oven normal?
No. A healthy Viking oven cycles roughly 15–25 degrees either side of the setpoint. A consistent 40–60 degree shortfall points at a drifting thermostat or a failing bake element, and both are calibratable or replaceable.
Are you affiliated with Viking Range?
No. We are an independent repair company. Viking is a trademark of Viking Range, LLC; we use the name only to describe the equipment we service.
What if the repair is not worth doing?
We tell you. On a fifteen-year-old unit with a failed compressor or a cracked oven cavity, the honest answer is sometimes replacement. You pay the $89 service call and nothing else.
Still stuck? (206) 472-1140 or book online.
Bothell customers
What the calls sound like afterwards.
4.9 / 51,881 reviews
Two burners on our 48-inch range had gone lazy and yellow, and another company wanted to replace both assemblies. He checked manifold pressure before touching a part — the regulator had drifted out of spec. Both are back to a tight blue cone.
Marissa D.Canyon ParkSep 2025
Our panel-ready dishwasher kept leaving water in the sump. He pulled the screen, found a chunk of glass wedged in the drain impeller, and made no attempt to sell me a new pump.
Doug R.QueensboroughAug 2025
Top cavity took forty minutes to reach 350 and the lower one behaved perfectly. He compared element resistance between the two, found the upper bake element open, and swapped it out.
Alan F.North CreekJun 2026
09 Get it booked
Book a Viking visit in Bothell.
Two ways in and nothing else to fill out here. The phone is fastest and it is answered 24/7; the booking page takes a request at any hour and comes back with a window.
Call (206) 472-1140- Technician hours
- 8:00 am – 8:00 pm, seven days
- Phone answered
- 24/7
- Service call
- $89 flat, credited in full against an approved repair
- Coverage
- Downtown Bothell · Canyon Park · North Creek · Queensborough and the rest of Bothell
Booking takes about a minute
Pick the appliance, describe the fault, choose a window. You get a confirmation and we bring the parts that failure usually needs.
Book onlineor call (206) 472-1140
Worth having in front of you
- The model number. Behind the kick panel on a range, upper-left door frame inside a refrigerator.
- What it is actually doing. Temperatures, noises, error codes, how long it has been going on.
- Your neighbourhood. Bothell addresses on our standing route get the earliest windows.
Visits are scheduled inside 8:00 am – 8:00 pm, seven days. The 24/7 line is for booking and questions, not for after-hours callouts.